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«Our vehicles are tried and tested before being approved» Philippe, prototype technician.
Our teams are constantly drilled in RAPIDO’s quality standards. We know that customer satisfaction starts with build quality. That is why RAPIDO has implemented a rigorous process
RAPIDO track tests specific developments to determine their viability before releasing them commercially. There is an extremely exhaustive battery of tests for motor homes: ruts, speed bumps, uneven roads, and more. Each kilometre travelled is equivalent to many more, allowing us to see the effects of wear and tear as if the vehicles had 100,000 kilometres of mileage on them. This gives RAPIDO quick feedback
COLD ROOM TESTING
Tests are conducted in cold rooms with thermal sensors, enabling RAPIDO to measure heat losses. Our technical solutions have been popular with our Nordic customers and also with customers travelling to the mountains in the winter months.
RAPIDO partners with each Paris-Beijing-Istanbul, motorhome trek. In addition to supporting this event as a partner and contributing to the promotion and evolution of motor homes, RAPIDO gains feedback on the life of its products over thousands of kilometres. Some of the roads taken produce heavy wear, which provides additional information over and above that obtained from typically performed tests.
|100 inspection points|
RAPIDO is committed to an ongoing improvement process. This means that each advance identified is studied in order to be applied to all vehicles in question. That way, there is no lag time and the experience has an immediate impact on our work.
Visual inspection is carried out by operators throughout the assembly process. A tracking sheet follows the vehicle through the different steps in the assembly process and enables operators to record their observations. These observations are analysed at the end of the production line and corrective measures are carried out when necessary.
Once the vehicle gets to the end of the production line, numerous operational and visual tests are performed by a dedicated quality inspector. More than 100 inspection points are then systematically checked for each vehicle. When a tested item fails to meet our requirements, we go back and correct the problem. Similarly, all vehicles with a heated floor are checked with thermal imaging.
Additional inspections are also performed. Vehicles chosen at random from the production line are inspected thoroughly. A team of auditors is dedicated solely to this task. In addition, every RAPIDO employee is asked to carry out one audit per year. Because quality is everyone’s responsibility!
Once off the line, some vehicles are also tested on the road. This enables us to identify any problems that can only be detected when the vehicle is operating (noise, vehicle handling, etc.).
HIGH EXPECTATIONS OF OUR PARTNERS
We expect the same level of quality from our suppliers. That is why certain key parts are inspected upon arrival at our plant. By dealing with problems at the source, RAPIDO guards against potential problems arising during product assembly.
EXTERNAL COP AUDIT (CONFORMITY OF PRODUCTION)
This annual audit, performed by an external auditor, assesses the conformity of production and related inspections. This ensures that regulatory requirements are met for each vehicle produced.